hi everyone

The size should be under 3Mb, I usually stick to under 2.5 Mb. I use Firefox.

I upload using jpg format. Could you be using a different format?

I cannot upload in Explorer, but google Chrome will do. Hope this works for you too.

I have just down loaded two pictures in Personal and all is fine for me.

They might be too large...I think you need them to be under 400 pixels or something like that...or try another browser...

3 comments

by cindymae68 27 Apr 2018

thanks for the info. but they loaded faster from my husbands computer, maybe I need to upgrade.

by cindymae68 27 Apr 2018

I have been using internet browser, google. most of my sites wont even acknowledge internet browser anymore, they suggest I go thru chrome

by dragonflyer 28 Apr 2018

Perhaps it is your computer...I use Firefox...