by momac 17 Apr 2018

Hi, just want to let you know I can't download from Cute embroidery as well as all the Sister sites. The message is:- " 502 Bad Gateway" hope fully you will keep the designs up once the site/s are repaired. Thanks Maureen

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by rescuer Moderator 17 Apr 2018

The problem has been fixed. If any of you continue to have problems, please let the moderators know so we can provide or request the best help for you.

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by kustomkuddle 17 Apr 2018

I was at an embroidery class last evening and a couple of the members were commenting on how several of the browsers were having problems. Don't know if that is your problem but thought I'd throw it out there.

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by rescuer Moderator 17 Apr 2018

Looking for things in common...to isolate the issues
Those that are having issues -- what internet browser are you using?
(Chrome, Firefox, Internet Explorer or any of the other browsers)

What Operating system? (Windows 10, Windows 8, Windows 7 or and older Windows or perhaps a Mac)

What anti-virus software do you have?

Have any of you tried to clear your cache? As updates to the internet, your computer, and the Cute website happen, your computer might be looking for and offering up an old version (one remembered by your computer) of the Website.

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by dragonflyer 17 Apr 2018

Hmmm, I just downloaded several of the new designs here on Cute with no problem...what browser are you using? I would try another one and see if you still have the problem...

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by spendlove Moderator 17 Apr 2018

I haven't had any problems. Have you tried using a different browser?

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by gerryvb 17 Apr 2018

I just tried, and didn't have any problem. so perhaps you try it again later?

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by gdsteliga 17 Apr 2018

I too have had problems downloading from these sites. My computer just freezes and I end up doing an "end task". Has not happened anywhere else. Fortunately I have managed to get most of the letters.

Hugs
Doreen

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by mops Moderator 17 Apr 2018

Is it the free design you are talking about? I had no problem at all. Have you tried a different format and does that give the same message?

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by maleah 17 Apr 2018

I thought it was something I did to my computer.

1 comment
LindaKoorzen by LindaKoorzen 17 Apr 2018

I have the same problem. I was worried something is wrong on my computer, but can download all the other sites.

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