Personally I think it is excellent that he fitted you in after saying it wasn't possible for three weeks. Apart from the gas man appearing quickly after one has called it is a waiting game. I'm not keen on the waiting on a phone line with ghastly music that I'm paying for
You are a better person than I am. I would have given up. I hope all goes well from now on and your project is completed with issues and in a timely fashion. I think calling any company now is an exercise in "Call Waiting" and it is us who are left waiting.
Wow, that's crazy. At least he called and didn't catch you in (say this in your best southern voice) your drawer tails.
Poor you. The sentence " Your call is important to us....." infuriates me. If you have to wait 1/2 hour before someone even gets on the phone that belies the fact how important one is. I hope whatever you have planned will happen without any obstacles or mishaps.
Me, too! One of my pet peeves. At our business, if someone that is designated to answer the phone, doesn't answer by the second ring EVERYONE is instructed to grab it, even the VP.
This morning I get to spend 14 minutes on the phone with Customer Service at the Garbage Dept. They didn't get my trash yesterday, but before I can tell them that, they have to confirm that my account information is correct (address and phone) and that it is paid up-to-date. I'll be on hold at least 3 times - my punishment for their oversight. Wow - this has made me grumpy.