What size hoop are you using? The design may be larger than your embroidery hoop.
5x7 Pattern size is 6.73 x 5.28 thought it would fit or could rotate around 90 degrees.
You would need to rotate the design before you send it to your machine. However, it may not be enough to rotate it. The design will fit in a 6x10. Do you have that size hoop?