by dixie 22 Mar 2017

Not sure if this is the right place for this.

Is anyone having trouble trying to download the letters from Stitch Delight ,yesterday and todays go to a blue page only with a capital letter E for internet and when I tried to go to the site the same thing happened. I have not had a problem before I'm going from the email they send Thanks Val

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by crafter2243 Moderator 22 Mar 2017

I receive them by e-mail and have had no problem

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by rescuer Moderator 22 Mar 2017

There are many possible reasons:

I would start by using a different browser like Chrome or Firefox.

You may need to turn off any ad blockers on Internet Explorer to get to the design (I am not sure that is true in this case -- just a possible answer).

Since others seem to get the design without issue, I would guess it is something about your personal computer settings.

You could try to ask the website owner if she has a solution. I would NOT ask for missed designs -- just a desire to get future ones.

2 comments
dixie by dixie 22 Mar 2017

Thanks I will try some of these ideas just lost why this has only just started and now on a couple other sites, it just might our computer. Thanks again

rescuer by rescuer 22 Mar 2017

Perhaps the most recent Windows update caused issues with your computer. I don't use the big blue "e" anymore because of the poor performance, security and other issues.

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by pennyhal2 22 Mar 2017

It downloaded fine for me. Sometimes I have to try a few times or at a different time of day. I've never seen a blue page when I've had trouble downloading a letter.

1 comment
dixie by dixie 22 Mar 2017

thanks

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by pacmp 22 Mar 2017

No problem for me either but I too almost always go to the face book page as I rarely if ever have issues there too many yahoo issues to count on going that route. That site is the site that finally made me open a facebook page- otherwise totally not a very big fan of face book as I do not see them working to cut down on the illegal sites even when shown to be stolen. Have just seen too many allowed to remain up. Too sad, OK getting off that irritating topic. Hope all make it to their embroidery machines today!

1 comment
dixie by dixie 22 Mar 2017

Thank You

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by toogie 22 Mar 2017

No problem for me. I have dl up to today's V.

1 comment
dixie by dixie 22 Mar 2017

Thank You

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by gdsteliga 22 Mar 2017

I got them. Sometimes, I find I have to try a few times. I think it gets busy.

1 comment
dixie by dixie 22 Mar 2017

Thanks

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by rozy1954 22 Mar 2017

I never use the email I go through face book, stitch delight or stitch delight freebies and never have any trouble. Hope that helps.

1 comment
dixie by dixie 22 Mar 2017

Will try there Thanks

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by lilylady 22 Mar 2017

No, I got them no problem.

1 comment
dixie by dixie 22 Mar 2017

Thanks

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