This is why I no longer do on customer owned items. What if I mess up a $35. towel? I am happy in my little nitch and do occasionally something special for a friend. Kay
That's me too Kay. I usually make things I sell. If I mess up I can always make another,I figure.
i would say i change 5 bucks and a tip for doing it sooooooooo fast lol
Didn't get the tip but did get the $5 each.
Many people have no clue about what is involved in machine embroidery. "Don't you just pop it in the machine and it does all the work?" I wouldn't be surprised if she asked her cousin to do a couple more and the cousin refused or told her she'd have to wait til after Christmas or maybe even charged her for the first ones. Hope you feel better after getting this off your chest. You know we all understand.
Unfortunately there are many of us with experiences from folks like this. My husband often says to people, she doesn't have to do anything but press a button....yeah right!
After the fact we can always think of some clever retort! This is only my hobby so I don't do anything that I charge for, however, there are always "acquaintances" who think I am for hire. Whenever I run up against something like what you did and start fussing and fuming, my husband (ever the businessman!!) says "just figure it cost averages out the price of your machine, about 2000 more favors and it will be paid for." I just roll my eyes and calm down but I have learned who to say no to. Remember the old saying,"It's nice to be nice.", you're nice!
Reminds me when my cousin bought a machine and her husband said it cost him $700. for her to make a pair of pants. They don't know the half of it!!
Thanks Cuties I knew you all would understand because I'm sure at one time or another, we've all experienced these folks.
I would call and say your Towels are ready for collection and I need you to come at 4pm ( or whatever time you state) as I have other commitments being so close to Christmas.
Make her do the running around not you, Some people think we have nothing to do but jump for others.
That is exactly how she made me feel..... Maybe I am so used to doing those jumps for my family, I forget I can say NO.
Well, she has come and gone, but read my comment to Meganne below and forgive my ugly thoughts.
Good for you. You did well by standing firm.
You sound like me. We need to stop being nice!!!
Tell me how without feeling guilty???
A FIRM minimum of a 10% Rush Charge should be added to this customer's invoice. Add another 10% when she complains about the first.
Oh my, you're stronger minded than me. I think I have a rug embroidered on myself, that says, 'Here I am, walk all over me'.
My husband says I have "sucker" invisibly tattooed on my forehead. I agree, but think it that it is below "pull out in front of me"--I must have a very large forehead! It's nice to share in our irritation of people trying to take advantage.
I guess humans are the same all over the world. The people that treat badly, or the ones badly treated....sigh
Toogie, I would have had to say, I'm sorry I'm not taking any more work right now. My Christmas deadline was December 10. You're too sweet.
Or too dumb!-lol-I 'think' things AFTER the fact, but not in the moment. Maybe that's a good thing or else I might get in trouble.
I am afraid I would have told her that it was too late. You might want to leave a lump of coal next to them if you leave them on the porch!
You are too Cute! I don't know why, honestly, the thought never occurred to me to tell her it was too late. I guess that I am so used to being at every ones beck and call.....I need to change.........
Oh dear, I know what I would have told her: "sorry, no, I have family commitments now right up to Christmas".
I despise such mean people.
And please don't be silly and leave them out for her to just collect them without paying you on the spot!!!.
You make sure get your money, you daRn well deserve it, pittance that it is what we all charge because we love what we do.
I agree with Meganne.
Me too, and I'm very much like you
Now Mother Meganne you are going to be happy I 'minded' you.
I did her towels last night, because it was one of those sleepless nights. But I didn't call her today. Now she told me they had to be done for tomorrow.
It is now mid afternoon and she called me. She asked how much I was charging, so she could be sure and bring the correct amount of cash. I reminded her of my quote weeks ago and she said yes she remembered. (makes me think, well why did you ask the price if you remembered?).
So, she didn't ask if I had them done, she asked when she could pick them up.( I really had a naughty thought, because I was so tempted to let her sweat it out until tomorrow and tell her I haven't had time to do them yet!-Shame on me.) Instead, I told her anytime, they were ready. She just left & paid my original quote. She said how nice they came out and she was glad I could do them at such short notice. She probably wasn't happy to have to pay, but it was probably cheaper than the gas to go wherever her cousin lived, to get her to emb two more.
So, I didn't charge extra for the 'rush' job, but I did stick to my original quote and not give it to her free.
I think people see you have the stabilizers, threads, designs,etc already so why charge them. I (and by the way, that is a heavily underlined I ) did not get those items or my machine free!
So Mama Meg did I do well?
And Meg, I forgot to say, my friend here at home Trudy called and she was talking to me about this, when the lady drove up to collect her towels. Trudy was encouraging me to stay at my quote, she said because the lady went somewhere else, don't give it to her any cheaper because now she needs you to do it. She then said,' I'm sounding like your mother'-lol-that's why I called you Mama Meg. I have a Mama Trudy here, too.-lol
Well I would have said "sorry I don't have the time now".......Jean xx
You know I never even thought of that....I'm so used to dropping and doing for everybody, I think I forget I do have a choice.
Some people have a nerve. She probably thought her cousins family rate was to much. You certainly have a heart of gold...
Marian, you sure gave me the laugh I needed about the family rate, which was probably free.
Give her the price with that sweet southern voice, then wish her a Merry Christmas and pocket your money. You're a sweetie to even do it!
I'm not sitting home waiting, for when she has time, to pick it up. I most likely will leave it out for her and she can pay me or not.
I didn't want her bringing it Tuesday evening, if I had to have it done for Wednesday. I was not sitting up all night to do them. Although, most nights I can't rest/sleep anyway.
Make her pay your price for them, otherwise she will continue to ask for things for free..she won't appreciate your work unless she pays for it.
jerrib that's what my friend hereat home said.