by toogie 20 Dec 2016

Cuties, this lady called me several weeks ago and wanted to know what I would charge her to put 4 inch size initials, on 8 towels. When I told her she said, "Well, I have a cousin that does embroidery, I may call her." I really didn't care one way or the other because I barely have time for what I want to do.

So tonight, this is Monday night, she calls. When my husband handed me the phone and said who it was, I knew what was coming.
She said she was calling to see if I could do two towels. She forgot to bring these two, when she got her cousin to embroider them. I said, "when do you need them"? She said Wednesday. I said THIS Wednesday? She said yes, so I told her I'd try. THEN she said she would bring them over tomorrow evening! (which would be Tuesday evening!) I said No, if you want me to get them done, I'd need you to bring them tonight. She brought them!
Now she didn't ask what I'd charge this time and I told my husband I should charge her more since they HAVE to be done now....but of course, me being me, I won't.
It takes a lot to rile me most times, but the last two days have not been good days for me, and I just don't know if I want to cry or just laugh my butt off about her nerve!
Just had to tell you how some people treat you and then EXPECT you to bail them out!


by katydid 20 Dec 2016

This is why I no longer do on customer owned items. What if I mess up a $35. towel? I am happy in my little nitch and do occasionally something special for a friend. Kay

1 comment
toogie by toogie 20 Dec 2016

That's me too Kay. I usually make things I sell. If I mess up I can always make another,I figure.

by noah 20 Dec 2016

i would say i change 5 bucks and a tip for doing it sooooooooo fast lol

1 comment
toogie by toogie 20 Dec 2016

Didn't get the tip but did get the $5 each.

by sewtired 20 Dec 2016

Many people have no clue about what is involved in machine embroidery. "Don't you just pop it in the machine and it does all the work?" I wouldn't be surprised if she asked her cousin to do a couple more and the cousin refused or told her she'd have to wait til after Christmas or maybe even charged her for the first ones. Hope you feel better after getting this off your chest. You know we all understand.

1 comment
toogie by toogie 20 Dec 2016

Unfortunately there are many of us with experiences from folks like this. My husband often says to people, she doesn't have to do anything but press a button....yeah right!

by rachap 20 Dec 2016

After the fact we can always think of some clever retort! This is only my hobby so I don't do anything that I charge for, however, there are always "acquaintances" who think I am for hire. Whenever I run up against something like what you did and start fussing and fuming, my husband (ever the businessman!!) says "just figure it cost averages out the price of your machine, about 2000 more favors and it will be paid for." I just roll my eyes and calm down but I have learned who to say no to. Remember the old saying,"It's nice to be nice.", you're nice!

katydid by katydid 20 Dec 2016

Reminds me when my cousin bought a machine and her husband said it cost him $700. for her to make a pair of pants. They don't know the half of it!!

toogie by toogie 20 Dec 2016

Thanks Cuties I knew you all would understand because I'm sure at one time or another, we've all experienced these folks.

by babash 20 Dec 2016

I would call and say your Towels are ready for collection and I need you to come at 4pm ( or whatever time you state) as I have other commitments being so close to Christmas.
Make her do the running around not you, Some people think we have nothing to do but jump for others.

toogie by toogie 20 Dec 2016

That is exactly how she made me feel..... Maybe I am so used to doing those jumps for my family, I forget I can say NO.
Well, she has come and gone, but read my comment to Meganne below and forgive my ugly thoughts.

babash by babash 20 Dec 2016

Good for you. You did well by standing firm.

by kathymourie 20 Dec 2016

You sound like me. We need to stop being nice!!!

1 comment
toogie by toogie 20 Dec 2016

Tell me how without feeling guilty???

by AuntAnnie 20 Dec 2016

A FIRM minimum of a 10% Rush Charge should be added to this customer's invoice. Add another 10% when she complains about the first.

toogie by toogie 20 Dec 2016

Oh my, you're stronger minded than me. I think I have a rug embroidered on myself, that says, 'Here I am, walk all over me'.

parkermom by parkermom 20 Dec 2016

My husband says I have "sucker" invisibly tattooed on my forehead. I agree, but think it that it is below "pull out in front of me"--I must have a very large forehead! It's nice to share in our irritation of people trying to take advantage.

toogie by toogie 21 Dec 2016

I guess humans are the same all over the world. The people that treat badly, or the ones badly treated....sigh

by graceandham 20 Dec 2016

Toogie, I would have had to say, I'm sorry I'm not taking any more work right now. My Christmas deadline was December 10. You're too sweet.

1 comment
toogie by toogie 20 Dec 2016

Or too dumb!-lol-I 'think' things AFTER the fact, but not in the moment. Maybe that's a good thing or else I might get in trouble.

by dragonflyer 20 Dec 2016

I am afraid I would have told her that it was too late. You might want to leave a lump of coal next to them if you leave them on the porch!

1 comment
toogie by toogie 20 Dec 2016

You are too Cute! I don't know why, honestly, the thought never occurred to me to tell her it was too late. I guess that I am so used to being at every ones beck and call.....I need to change.........

getEdited - SELECT
by meganne edited 23 Dec 2016

Oh dear, I know what I would have told her: "sorry, no, I have family commitments now right up to Christmas".
I despise such mean people.

And please don't be silly and leave them out for her to just collect them without paying you on the spot!!!.

You make sure get your money, you daRn well deserve it, pittance that it is what we all charge because we love what we do.

jerrib by jerrib 20 Dec 2016

I agree with Meganne.

sharonleekesner by sharonleekesner 20 Dec 2016

Me too, and I'm very much like you

toogie by toogie 20 Dec 2016

Now Mother Meganne you are going to be happy I 'minded' you.
I did her towels last night, because it was one of those sleepless nights. But I didn't call her today. Now she told me they had to be done for tomorrow.
It is now mid afternoon and she called me. She asked how much I was charging, so she could be sure and bring the correct amount of cash. I reminded her of my quote weeks ago and she said yes she remembered. (makes me think, well why did you ask the price if you remembered?).
So, she didn't ask if I had them done, she asked when she could pick them up.( I really had a naughty thought, because I was so tempted to let her sweat it out until tomorrow and tell her I haven't had time to do them yet!-Shame on me.) Instead, I told her anytime, they were ready. She just left & paid my original quote. She said how nice they came out and she was glad I could do them at such short notice. She probably wasn't happy to have to pay, but it was probably cheaper than the gas to go wherever her cousin lived, to get her to emb two more.
So, I didn't charge extra for the 'rush' job, but I did stick to my original quote and not give it to her free.
I think people see you have the stabilizers, threads, designs,etc already so why charge them. I (and by the way, that is a heavily underlined I ) did not get those items or my machine free!
So Mama Meg did I do well?

toogie by toogie 20 Dec 2016

And Meg, I forgot to say, my friend here at home Trudy called and she was talking to me about this, when the lady drove up to collect her towels. Trudy was encouraging me to stay at my quote, she said because the lady went somewhere else, don't give it to her any cheaper because now she needs you to do it. She then said,' I'm sounding like your mother'-lol-that's why I called you Mama Meg. I have a Mama Trudy here, too.-lol

by jeanfoz 20 Dec 2016

Well I would have said "sorry I don't have the time now".......Jean xx

1 comment
toogie by toogie 20 Dec 2016

You know I never even thought of that....I'm so used to dropping and doing for everybody, I think I forget I do have a choice.

by marianb 20 Dec 2016

Some people have a nerve. She probably thought her cousins family rate was to much. You certainly have a heart of gold...

1 comment
toogie by toogie 20 Dec 2016

Marian, you sure gave me the laugh I needed about the family rate, which was probably free.

by gerryb 20 Dec 2016

Give her the price with that sweet southern voice, then wish her a Merry Christmas and pocket your money. You're a sweetie to even do it!

toogie by toogie 20 Dec 2016

I'm not sitting home waiting, for when she has time, to pick it up. I most likely will leave it out for her and she can pay me or not.
I didn't want her bringing it Tuesday evening, if I had to have it done for Wednesday. I was not sitting up all night to do them. Although, most nights I can't rest/sleep anyway.

jerrib by jerrib 20 Dec 2016

Make her pay your price for them, otherwise she will continue to ask for things for free..she won't appreciate your work unless she pays for it.

toogie by toogie 20 Dec 2016

jerrib that's what my friend hereat home said.