Can imagine this must be very disappointing for you. And, it being such a simple design, digitized correctly, could have been really lovely.
Hope you can sort it out with the digitizer or where you bought it - surely they would be keen to correct this problem.
When I first bought my embroidery machine, I was given to understand that it was essential for me to also purchase digitizing software. I am so in awe of the good digitizers out there, because to me it is way too difficult.
I just hope that you didn't pay much for the design
Unfortunately, some people think that just because they own digitizing software that makes them a digitizer...such has been the case with some of the designs over the past year at Sick. Fortunately, Sick appears to be trying to correct this and has said he has weeded out the digitizers who auto-digitize...that said, it does not mean that all "digitizers" know how to properly path a design to eliminate unnecessary jumps. If this design stitches out a couple of "stars" and then jumps to another spot, it is very possible that the digitizer just copied and pasted the single digitized object with no regard to where the copies were placed in the heart. Unfortunately, there is no way to know exactly how a design has been digitized...good or bad...until it is actually purchased...that is why it is important to know the digitizer and his/her skills before too much money is spent on their designs...Perhaps you can save another Cutie from such a disaster by letting us know who the designer is?? I would suggest to send a complaint to the site/digitizer to let them know just how unhappy you are with your purchase.
I bought it from "Princessdesigns" from Germany, it is only a small shop so i guess chances are not to high for another cutie to get disappointed.
Thanks...I still think you should contact them and let them know of your problems...
I could understand this in a freebie that wasn't tested, but if it's for sale, it should be perfected first, which means testing, often multiple times. I can see why you are upset.
Freebies from a reputable site are an advert of the digitisers skill and are usually tested well. It's the " I just bought software and see what I made" freebies that turn out very disappointing.
Strange!! Not only does it have those jumps all over the place, but it also has knots/stars that are rather irregular. And it is such a simple design.
Indeed there are irregularities all over the finished design.....
why does it need that random stitch to the middle, or the extra stitches before the long jumps? /this/ is why people should test sew their stuff after saving it a couple times. i know software corrupts stuff sometimes and makes inappropriate jumps or travels when it saves (it did that one time on a freestanding chunk i made to stitch another design on top of). probably best to watch the sewing animation in the other formats too
Guess i will try to do so ( i know my machine can do so - maybe i can find out how 🙈)
I don't do digitizing, but I know sometimes, jumps can't be avoided. What I don't like is when you clip the jumps, the stitching is not secured, with multiple stitches/knotting, in the ending or beginning.
I would not bother if there were just the jump stitches between the stars/sugar dots i know no digitizer is a magician. The stars (or whatever) stitch out in pairs then jumps over the next place and stitches Kind of backwards. Then after a couple of these it jumps over to the other side....
i tried to make an outline one time and the software refused to sew it start to end, it sewed like a third and then backtracked and sewed the rest. i gave up haha