by mary51 12 Aug 2016

Update: I just finished talking to Ebay. I have to wait five days for the seller to send a return label If he does not Then Ebay will send a return label to me. Either way I do not have to pay for this machine. I will continue to look for a machine this time I will be more careful.

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by lbrow 13 Aug 2016

This is good to hear. I'm glad things are looking up/Lillian

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by gerryb 13 Aug 2016

I have a Viking, actually 2, and have had good results with them. I am reading where all machines seem to have some "lemons" in the line! Do check with your Viking dealer at Joann's & see if anyone has traded in a machine that you can get with a warrenty. I have an SE and the first Diamond out. Both were made in Sweden...the newer ones made elsewhere seem to be the ones everyone's having trouble with. Just a thought.

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by jerrib 13 Aug 2016

Not sure what size hoop you are looking for, but if its 5x7, check Walmart out. I got the Brother PE770 for a really good price and have had no problems with it at all.

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by dragonflyer 13 Aug 2016

Great news...so glad things are working out for you...good luck in your search for your new machine...

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by carolpountney 13 Aug 2016

Am glad you have managed to fix the problem.

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by marianb 13 Aug 2016

Good news.. Hope you can find the right machine for you..

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by sandralane 13 Aug 2016

Glad to hear your nightmare is coming to an end with good results. Take your time in now looking around, ask lots of questions until you are completely happy. I hope you get what you want and have many years of enjoyable happy stitching. Sandra.

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by airyfairy 13 Aug 2016

I am so happy to read of this great news. I hope you will find a really good machine

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by shirley124 12 Aug 2016

Great news. I hope you find just what you want. Happy stitching. Shirley

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by irenewayne 12 Aug 2016

Good news & I hope you find a machine that will give you great pleasure
Irene

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by mary51 12 Aug 2016

Thank you all for your concern. this is a great site. I will be looking for a new machine soon. I like Brothers but there is not brother dealer close to me I live in Orlando /florida Anyone in this area knows a Brothers dealer. i have a Viking dealer in Jo Ann Fabric the lady is very nice but I have heard so many negative reviews I am afraid to buy one.

1 comment
kingmar by kingmar 12 Aug 2016

I think there is a brother dealer in Oviedo. You could also inquire at the Brother site.

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by dennis999 12 Aug 2016

Delighted to learn that you are on your way to resolving this nightmare that you found yourself in. You deserve a whole bunch of flowers but I can only offer you just the one...........so here you go........................

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by babash 12 Aug 2016

I would only buy a second hand one face to face with the seller where you can do a test run. Good luck with your search.

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by 02kar Moderator 12 Aug 2016

I'm so sorry you have been put this nightmare. I hope you find the machine of your dreams at a local sealer and are able to stitch for many years to come.

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by asterixsew Moderator 12 Aug 2016

Excellent news

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by michemb 12 Aug 2016

good news, hope you find one to your liking, good luck

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by toogie 12 Aug 2016

Let me know what you decide on and I'm glad you got your money back. My daughter is looking to buy too.

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by bevintex 12 Aug 2016

Wonderful news. Now you can get something that you will be happy with.

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by crafter2243 Moderator 12 Aug 2016

I am so relieved for you.

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by joansatx 12 Aug 2016

Hooray! I'm glad this is finishing for you!Whew!

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