Hope you got this sorted out, but if not, perhaps you could go back to the vendor you purchased the design from and get it in the Pes format...most would not charge you for this....
all right , I did it , Thanks
Hi, it will not show on your machine if the design is too large. Check to see if your design is no bigger than a 5x7. Good luck
many thanks dear , I had not thought . THANK YOU