by Sewmum1 08 Apr 2016

Janome 500e owners... Do I need to register a new hoop to my machine so it recognises what hoop I have on there?

I have just bought a 5 x 7 hoop which I want to use but when I open the design on the machine it thinks it is going to embroider on the 8 x 8 hoop. I don't want to break my machine if it stitches in the wrong place.

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getEdited - SELECT
by babash edited 08 Apr 2016

Turn machine on.
Touch picture of Grid on opening screen.
Go to picture of Hoop.
Touch Hoop picture.
You will see a list of hoop sizes there are 2 pages.
SQ 14b
SQ 20b
RE 20b
RE 28b
ASQ 18b
RE 10b
HH 10b

Hope this h

1 comment
Sewmum1 by Sewmum1 09 Apr 2016

Thanks so much.

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by tfk 08 Apr 2016

Sewmum1 I havent received my machine yet...but as far as I can see from the instructions video on youtube, you just need to go
to the edit window choose the hoops icon and select the hoop size you want from the list of available hoop sizes (all the sizes for mc500e are already given in the list)!
I think it must be similar to how we do it in mc350e!
Let us know what worked for you :)

1 comment
Sewmum1 by Sewmum1 09 Apr 2016

Thank you

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by dragonflyer 08 Apr 2016

Hmmm, I know that for my BabyLock Ellisimo, when there are new hoops and features, there is a software download for the machine (using a USB stick) on the BabyLock site that upgrades the machine to accommodate the new items...perhaps Janome does the same thing (?)....

1 comment
Sewmum1 by Sewmum1 09 Apr 2016

Yes this is what I expected and could find info on, but looks like I don't need to with this machine. Thank you

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by spendlove Moderator 08 Apr 2016

Look in the edit screen and choose the hoop icon. Is your new hoop there? I had the same experience when I bought a new hoop for my machine and I admit that I cannot remember what I did about it!

1 comment
Sewmum1 by Sewmum1 09 Apr 2016

Thanks

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by airyfairy 08 Apr 2016

Sorry I cannot help you. On my Bernina I choose which hoop I will be using from a drop down menu. Chris is right, I am sure you will gets lots of help during the day.

1 comment
Sewmum1 by Sewmum1 09 Apr 2016

Thank you

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by pennifold 08 Apr 2016

Hi sewmum1, I've added hoops to my Husqvarna machine by going into my 5D programme, so I am assuming you can do it to Janomes. Have you tried checking in your operating manual, if not on YouTube, or where you bought the machine from? I know there a few Janome users on here and I know Sue uses Janomes. So I'm sure you will get lots of help. Love Chris

1 comment
Sewmum1 by Sewmum1 09 Apr 2016

Thank you. I couldn't find my manual when I wrote this and I think I was using the wrong search words as very little useful information was coming up.

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