by nonna57 03 Jun 2015

Help needed please . I have had a membership here 5 times, Ok problem. I cannot go back to my download to get a design again. I dont have a membership at presesnt , just thought i could like other sites online . :(

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by pacmp 04 Jun 2015

Glad that rescuer was able to give you the needed information, but I am sorry that you had this confusion and do hope that maybe any others here, who were also confused, may now understand, so they can get their designs downloaded while they have their membership.. I also hope everyone will think about any other sites they may have a membership to and be sure to get those designs downloaded during the membership cycle. Seems that any of the sites that have you put things into the cart those designs are saved to your acct and those you download directly those designs are not saved to your acct. Hopefully it won't be too long before you can get another membership so you can get the designs you were hoping to stitch out. Pam

1 comment
nonna57 by nonna57 04 Jun 2015

Pam thank you . Hopefully this has indeed help other cuties :)

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by meganne 04 Jun 2015

Maybe some BBF could gift you a membership for your Birthday??????
:-)

1 comment
nonna57 by nonna57 04 Jun 2015

OOOOOOOOooooooooo that would be a suprise indeed... lvs ya too my BBF xx

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by rescuer Moderator 03 Jun 2015

I am sorry, but it does say that in the page concerning memberships. Many may not realize it because they either maintain a membership here or they download all the designs while they have the 6 month membership.

2 comments
nonna57 by nonna57 03 Jun 2015

Thankyou ... that has helped and put my mind at rest . DOH !!! is me :)

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by jrob Moderator 03 Jun 2015

That is a new one for me, but it does make sense since when you are a member you directly download, not put into a cart and therefore your account. Send a PM to test and ask her about it. Maybe something can be done?

1 comment
nonna57 by nonna57 03 Jun 2015

Thanks , all sorted with the help from Rescuer :)

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by lbrow 03 Jun 2015

Sorry Pauline/Lillian

1 comment
nonna57 by nonna57 03 Jun 2015

Thanks Lillian :)

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by marianb 03 Jun 2015

That is a shame.. Didn't realize that either..

1 comment
nonna57 by nonna57 03 Jun 2015

Hi Marian, Yep big shame .... but what can one say ....

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by spendlove Moderator 03 Jun 2015

As a paid member, the designs you downloaded wouldn't go into the download centre, so I don't think there will be a record.

1 comment
nonna57 by nonna57 03 Jun 2015

Thanks Sue, Bit sad but oh well that's life. Will have to wait for the Aussie $ to gain some before i can remembership :(

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