Looking online I have found these links
I use a MAC computer and Embird does not work on Macs. To have it work on a Mac you must use a program like "parallels or Bootcamp" and install a windows operating system to it then install the Embird.
Too much problem for me so I bought TRUEmbroidery by Husqvarna Viking and use it, but it has a lot of problems. So I am going back to PC and getting Viking 6D and will only use the pc for the embroidery software.
I love my Mac and will use it for everything else.
Thank you for your input
As the others have said Embird customer Service is your best bet. They are good/Lillian
I will email them
Embird customer support is very good. Ask for help from them.
Have you contacted the Embird people for upgrade? I'm not sure, but isn't the software supposed to be compatible with Mac? Well, what do I know anyway!
That is what I through . Did try to down load >Yes I will email them to see what happens